Last Updated: 15 May 2023
Welcome to Westland Shop! These Terms and Conditions govern your use of our website gardenfurnioffers.com and your purchases from our online store. By accessing our site and making a purchase, you agree to be bound by these terms.
At Westland Shop, we’re dedicated to helping you create your perfect outdoor sanctuary. These terms are designed to protect both you and us, ensuring a transparent and enjoyable shopping experience.
1. Definitions
In these Terms and Conditions:
- “We”, “us”, “our” refers to Westland Shop
- “You”, “your” refers to the customer visiting our website or making a purchase
- “Products” refers to items available for purchase on our website
- “Website” refers to gardenfurnioffers.com
2. Account Registration
To place an order, you may need to create an account. You agree to:
- Provide accurate and complete registration information
- Maintain and update your information to keep it current
- Keep your password secure and confidential
- Accept responsibility for all activities that occur under your account
3. Products and Services
We offer a range of quality garden products including but not limited to:
- BBQs and BBQ accessories
- Compost, soil, and bark chippings
- Garden sheds and storage solutions
- Garden tools and equipment
- Outliving products and accessories
We strive to ensure that product descriptions, images, and prices are accurate. However, occasional errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.
Important Note on Product Availability: All products are subject to availability. We may limit quantities available for purchase and reserve the right to discontinue products without notice.
4. Ordering and Payment
By placing an order through our website, you:
- Offer to purchase the selected products at the stated prices
- Confirm that you are at least 18 years old
- Warrant that all information provided is true and accurate
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All prices are in British Pounds (£) and include VAT where applicable. Payment is taken at the time of order placement.
Order Confirmation: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason after initial receipt.
5. Shipping and Delivery
We ship to most regions worldwide, excluding parts of Asia and some remote locations. Please see our Shipping Policy for complete details.
Processing Time: Orders are processed within 1-2 business days after payment confirmation.
Shipping Options:
- Standard Shipping (£12.95): Shipped via DHL or FedEx. Delivery within 10-15 business days after dispatch.
- Free Shipping: Available on orders over £50, shipped via EMS. Delivery within 15-25 business days after dispatch.
Shipping times are estimates and may be subject to delays beyond our control, including customs processing.
Your Responsibility: Once products are delivered to the address you provided, risk of loss passes to you. You are responsible for ensuring the delivery address is correct and that someone is available to receive the delivery.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. Please review our Returns Policy for detailed information.
Return Window: You may return most items within 15 days of receipt for a refund or exchange, provided they are unused, unassembled, and in their original packaging.
Non-Returnable Items: For safety and hygiene reasons, we cannot accept returns on:
- BBQ Fuel & Charcoal
- Opened bags of Compost, Soil & Bark Chippings
- Chainsaws (once packaging is opened)
- Any products that have been assembled, used, or installed
Return Process: To initiate a return, please contact our customer service team at [email protected] within 15 days of receiving your order. We will provide you with a Returns Authorization number and instructions.
Refund Processing: Refunds are processed within 5-7 business days after we receive and inspect the returned item. Please allow an additional 3-10 business days for the refund to appear in your account, depending on your financial institution.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Westland Shop or our content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any content from our website without our prior written consent.
The Westland Shop name and logo are trademarks of our company. You may not use these marks without our prior written permission.
8. User Conduct and Responsibilities
When using our website, you agree to:
- Provide accurate and complete information
- Use the website only for lawful purposes
- Not engage in any activity that could damage, disable, or impair the website
- Not attempt to gain unauthorized access to any part of the website
- Not use any automated system, including “robots” or “spiders,” to access the website
9. Limitation of Liability
To the fullest extent permitted by law, Westland Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use of or inability to use our website or products
- Any unauthorized access to or alteration of your transmissions or data
- Any statements or conduct of any third party on the website
- Any other matter relating to the website or products
Our total liability to you for all claims arising from these terms or your use of the website shall not exceed the amount you paid for the products that are the subject of the claim.
Important: Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited or excluded by law.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Scotland and the United Kingdom. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Scotland.
12. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Postal Address: Westland Shop, 50 E Dock St, Dundee, GB DD4P 5WB, United Kingdom
Thank you for taking the time to review our Terms and Conditions. We appreciate your trust in Westland Shop and look forward to helping you create the beautiful outdoor space you deserve.
Happy gardening!
The Westland Shop Team
